Need to pay your water bill?
We have two convenient locations:-
- Cash Counter, Main Office #87 Thompson Boulevard or
- The Mall at Marathon Payment Counter
Or these local banks:-
- Fidelity Investment Bank
- Royal Bank of Canada
- Finco (via the bank line)
- Bank of the Bahamas
ACCOUNT NUMBER
When paying your bill, please have your account number handy. This helps to speed up our service, so you can be on your way.
EMAIL ADDRESS FOR COMPLAINTS
Have a complaint or query about your account? Email us at wccomplaints@wsc.com.bs.
PAYMENT PLANS
 Experiencing hard times and can’t afford to pay your bill in full. Inquire about a payment plan today. Call 302-5599.
LEAK REBATES
Have a leak? You may qualify for an account rebate. Why not call us today for further details. Call 302-5556 or 302-5558.
SENIOR CITIZENS DISCOUNTS
 We offer up 30% off water and sewer bills for all senior citizens who qualify. If you’re a senior citizen or know someone who is, contact us today to learn more about these savings. Call 302-5556 or 302-5558.
MULTIPLE NEW CONNECTIONS
If you own or are building an apartment building or multi-store complex you can qualify for 50% off, if you pay for two (2) or more connections. Call 302-5599.
RETURNING CUSTOMERS
Having problems with your well water? Why not talk to us today about reconnecting to city supply at no cost. Call us today for further details at 325-1873.
NEW CONNECTIONS
Building? Avoid delays when you’re ready to move in, and safeguard against costly leaks by getting your water connection during construction and pressure test your water lines during construction. Call 302-5556 or 302-5558 for further details.
CHANGE OF PROPERTY OWNERSHIP
Have sold your home or are thinking about it? This is important for us to know because the account must be changed over to the new owner. This will elevate problems of account confusion with respect to old bill balances etc. Call 302-5556 or 302-5558 for further details.
PRIVATE WELL USERS
Interested in having your well water tested? We offer detailed well testing services at a reasonable cost. Why risks the health of you and your family. Contact us at 325-1873 and find out how you can have your water tested today.
POSTAL ADDRESS CHANGES
Changed your postal address? Please let us know. This helps us with mailing and account billing functions. Call 302-5556 0r 302-5558.
WATER EMERGENCY
For water complaints or emergencies call 325-0505.
SALARY DEDUCTION
Are you a government employee? Then you qualify for salary deduction. Talk to your Payroll Department and avoid waiting in line or call 302-5523 for further information.
CREDIT CARDS
Worried that your water might be turned off because you don’t have cash? We accept credit card payments too. That is, Suncard, Visa or Mastercard.
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