Four Reasons Why You
Should Switch.
-
The Corporation regularly test its water supply at all points in the distribution system to ensure safety;
-
Our water supply meets World Health Organization Standards (WHO), which means its safe for use;
-
Our customers have the assurance that the water supply is free of contaminants and pollutants;
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The Corporation has a dedicated Laboratory that is responsible for regularly testing its water supply throughout the Bahamas.
Can you say this about your well water?
Frequently Asked Questions
In the past few years, we’ve made several improvements to our service to provide YOU with better water, including:
- Reducing Non-Revenue water so that water pressure could be stronger both at day and at night.
- 14,000 service lines have been replaced, over 650 water mains have been repaired and nearly 1,500 system valves have been cleaned.
- Extending water to services to more areas than ever before.
We’ve been working very hard to show we’re committed to growth, committed to quality. Give us a try; you’ll be glad you did.
Lots of people are surprised to find out we no longer barge water in to the capital, but instead use a reverse osmosis plant to turn salt water into fresh, potable water for use throughout the capital.
Our reverse osmosis plant provides 90% of the water used in New Providence and the water meets the World Health Organization’s guidelines for safe drinking water.
Complete an application form, provide proof of ownership of the home (e.g. conveyance or bank
letter), and provide identification i.e. Passport, Driver’s License, and an NIB Card. Call us for
more info.
WATER AND SEWERAGE CORPORATION EMPOWERS WOMEN WITH INSPIRING “EMPOWHER BREAKFAST” EVENT
New Providence, The Bahamas: The Water and Sewerage Corporation, hosted a transformative EmpowHER Breakfast event today, fostering a dynamic environment of empowerment and personal growth. The gathering featured distinguished guest speaker Dr. Giavana Jones, who delved into the theme “EmpowHER to Thrive,” providing invaluable insights and tools for female staff members to enhance various aspects of their lives.
The event kicked off with a delightful breakfast for all attendees, setting a positive and inclusive tone. Dr. Giavana Jones, a renowned therapist and psychologist, engaged the audience in an interactive session, guiding them through thought-provoking exercises and discussions. The icebreaker activity, centered around self-discovery with questions such as “Who am I?” sparked meaningful conversations among the women, fostering a sense of connection.
Dr. Jones shared real-life experiences, weaving her insights into topics like thought life, emotional intelligence, and stress management. Her emphasis on the importance of setting boundaries resonated strongly with the attendees, providing actionable strategies to navigate both personal and professional challenges.
A highlight of the event was the distribution of Words of Affirmation cards, a tangible reminder of the strength and capabilities within each woman. The collective reading of these affirmations created a powerful atmosphere of positivity and support.
In a symbolic conclusion, the women gathered to form a human heart, representing unity, solidarity, and the collective strength of the empowered individuals. Dr. Giavana Jones encouraged the attendees to carry the spirit of empowerment forward, fostering a culture of support and resilience within the organization.
“WSC understands the significance of empowering its female workforce, and events like EmpowHER Breakfast are a testament to our commitment to personal and professional growth,” said Nikolette Elden, Public Affairs Manager and organizer of the event at WSC. “We believe that empowered women contribute significantly to the success and innovation of our organization, and we are proud to provide a platform for their holistic development.”
The EmpowHER Breakfast aligns with WSC’s ongoing initiatives to promote diversity, inclusion, and the well-being of its staff. The event not only showcased the dedication to the empowerment of women within the organization but also emphasized the role of personal growth in fostering a positive work environment.
SIGNING OF AN INDUSTRIAL AGREEMENT BETWEEN THE WATER AND SEWERAGE CORPORATION AND THE BAHAMAS UTILITY SERVICES AND ALLIED WORKERS UNION FOR THE PERIOD 2022 TO 2025
New Providence, The Bahamas: Tuesday, April 25th, 2023 | The Corporation (WSC) is pleased to have concluded and signed today an Industrial Agreement with the Bahamas Utility Services and Allied Workers Union (BUSAWU) who represents the WSC non-management staff and covers the period 1st July, 2022 to 30th June, 2025.
Our employees are our most important resource and we extend our sincere thanks to each and everyone of them from Grand Cay in the north to Inagua in the south. The last WSC – BUSAWU Industrial Agreement expired on 30th June, 2018. However, despite this long wait, our employees responded in fine form to the challenges during and post Hurricane Dorian in September 2019 and to the global COVID 19 pandemic which commenced in March 2020. While so many businesses were shuttered partially or fully during COVID 19, our employees worked day and night, seven (7) days a week, to ensure our valued customers across The Bahamas had ready access to a reliable supply of potable water and to operate and maintain our sewerage systems.
We sincerely thank BUSAWU’s President – Mr. Dwayne Woods and his team for partnering with us over the last year to improve the work environment at WSC. Our focus during the negotiations were to maintain, at all times, a harmonious industrial relations space characterized by transparency and open, honest communications between the parties.
Today’s signing is only possible thanks to the leadership and fulsome support of the Honorable Prime Minister, the Honorable Minister of Works & Utilities, the Honorable Minister of Labour & Immigration, WSC’s Executive Chairman & Board, the Financial Secretary, the Government’s Chief Labour Consultant and so many other stakeholders.
This Industrial Agreement, sets the framework for WSC’s current 386 non-management employees. Noting that the staff have not received any general increases in pay since the last agreement expired in 2018, this agreement includes for the staff to receive four (4) general increase increments over the period 2022 to 2025.
We also note the presence today of the President of the Water and Sewerage Management Union (WSMU) which represents WSC middle management staff. The last WSC – WSMU Industrial Agreement expired on 30th June, 2013 and we look forward to concluding our ongoing negotiations with them shortly and signing a new agreement for the period 2022 to 2025 in the next several weeks.
WSC Executive Chairman, Board and Executive Management thanks the leadership of both Unions and we look forward to working together as a team as we build an innovative, vibrant, dynamic WSC on the pathway of becoming a world class water and sanitation utility that meets and exceeds its customers’ expectations, is financially viable and operates in full compliance with all environmental and regulatory standards. ### About the WSC
Since 1976, The Water and Sewerage Corporation has been committed to fostering growth and excellence in service quality through the management, upkeep, distribution, and development of water resources. The Corporation has a team of over 400 dedicated employees across the nation who share a passion for delivering service excellence, which is the guiding light that drives and sustains the relationships with customers, employees, and the communities that the Corporation serves. To learn more visit wsc.com.bs or our social media pages (Facebook, Instagram, and You Tube).
Contact:
Nikolette Elden | T: 302-5742 |E: wcnelden@@wsc.com.bs
EXTENSION OF WATER AND SEWERAGE CORPORATION (WSC) AND MIYA BAHAMAS LTD.NEW PROVIDENCE NON-REVENUE WATER (NRW) CONTRACT EXTENSION
New Providence, The Bahamas: The Corporation (WSC) is pleased to announce that we have signed a Contract Extension with MIYA Bahamas Limited to extend our New Providence Non-Revenue Water (NRW) Contract up to 31st December, 2026 which is inclusive of a comprehensive plan to transition the management of the NRW programme from MIYA to WSC.
The original Contract was signed on February 17, 2012, and expired on April 16, 2022. After review, it was decided to extend the contract to December 31, 2026 to allow for a planned and structured transfer of responsibility for this programme from MIYA Bahamas Limited to the Corporation when the new administration took office in September 2021.
This 4-year extension is valued at $19.1 million dollars which includes $14.5 million dollars in fixed fees and $4.6 million in performance fees. When combined with the prior Contract, the total Contract price to date is $106,746,750.
Partnerships of this nature are ones we see as the future of this Corporation driven by innovation. The principal highlights of this Contract Extension are: –
- A focus on building the institutional capacity within WSC with a WSC shadowing team fully in place by the end of 2023 (Year 1) and this team fully capable of taking over the project by the end of 2025 (Year 3).
- The achievement of a NRW target of 1.5 million imperial gallons per day by the end of 2026 (Year 4). The present NRW is in the 3.5 million imperial gallons per day range.
When project work began in January 2013, the NRW was 6.87 million imperial gallons per day, and WSC was having difficulty supplying New Providence with water continuously for 24 hours a day. Instead, water supply was being rationed with many areas without water supply for several hours each today. Our sales were in the range of around 5.3 million imperial gallons per day and it was difficult for us to attract any new major customers given our very challenging circumstances.
As we prepare to observe Earth Day on April 22nd, we are reminded of the significant choices the WSC had to make in 2010 on whether to continue expanding the production of energy-intensive desalinated water, which is highly dependent on imported fossil fuels. We made the bold decision to implement a program to reduce NRW based on performance, using water leading NRW experts in collaboration with Bahamian field teams and contractors.
This programme was honored with the 2022 WEX (The Water and Energy Exchange) Global Award in the category of Innovation in Financial Partnership held in Valcencia, Spain. Also, at the recent Caribbean Regional Conference held in Trinidad; this NRW programme was touted as a regional success story.
According to the project’s performance targets, it is predicted that the program has already saved close to 13.68 billion imperial gallons of water. By the end of 2026, these savings should reach 19.75 billion imperial gallons. The amount saved on water purchases is around $153,062,500, however that figure excludes the cost of any new infrastructure put in place as part of the project nor other WSC internal operational efficiency improvements.
Most importantly, the NRW programme has facilitated a marked increase in the reliability and continuity of WSC’s New Providence water supply with 24/7 supply now in place for many years and in parallel, WSC has been able to increase our water sales from approximately 5.3 million imperial gallons per day in 2013 to over 7.5 million imperial gallons per day with no increase in water production.
Most importantly, the NRW programme has enabled a significant improvement in the consistency and reliability of the Corporation’s New Providence water supply, which is now available around-the-clock for many years. In addition, WSC has been able to increase its water sales from about 5.3 million imperial gallons per day in 2013 to over 7.5 million imperial gallons per day with no increase in water production.
This Administration’s efforts to put the Corporation on the path to becoming a world-class water and sanitation utility that meets and exceeds its customers’ expectations, is financially viable, and operates in full compliance with all environmental regulations are dependent on the success of this project, which the Corporation is extremely pleased with. The continued success of this project in New Providence and the planned implementation of a similar project in the Family Islands are also crucial pillars in this Administration’s efforts. ### About the WSC
Since 1976, The Water and Sewerage Corporation has been committed to fostering growth and excellence in service quality through the management, upkeep, distribution, and development of water resources. The Corporation has a team of over 400 dedicated employees across the nation who share a passion for delivering service excellence, which is the guiding light that drives and sustains the relationships with customers, employees, and the communities that the Corporation serves. To learn more visit wsc.com.bs or our social media pages (Facebook, Instagram, and You Tube).
Contact:
Nikolette Elden | T: 302-5742 |E: wcnelden@@wsc.com.bs
Grand Bahama Island
N/A
– 0 Pay Stations
– 0 Reverse Osmosis Plants
Abacos
Abaco is the third most populated island in the Bahamas, and this population also includes large numbers of second home owners who visit seasonally from North America and Europe. Its vibrant economy benefits from tourism, wonderful boating, the fishing industry, and various agricultural undertakings. The many isolated communities and off-shore Cays provide a cultural diversity and character that is unique. Picturesque old settlements combine with a hard working fishing communities, and the bustle of busy Marsh Harbour. Pine forests, shallow seas, and many interesting environmental features provide something for most, and there are numerous social events and activities for those that enjoy them. The W&SC provides all communities in mainland Abaco with potable water, generally using groundwater resources, and water is also piped across to Green Turtle Cay. Desalinated water using reverse osmosis is supplied in Moores Island, Grand Cay, and Cherokee Sound. The main office is located in Marsh Harbour with substations in Treasure Cay, and Coopers Town.
Daily Water Production: 2.1 Million Imperial Gallons
No. of Accounts: 5,300
– 4 Pay Stations
– 1 Reverse Osmosis Plants
Bimini
Internationally famous for its game fishing and with a reputation as a place to relax and enjoy life, in close proximity to the Florida coast, Bimini receives visitors from all over the world despite its small size. Water is provided from a reverse osmosis plant located in North Bimini and a supply is piped by means of an underwater line to South Bimini. The W&SC maintains an office in the north island.
Daily Water Production: 124,000 Imperial Gallons
No. of Accounts: 450
– 1 Pay Stations
– 0 Reverse Osmosis Plants
Great Harbour Cay
N/A
Daily Water Production: 41,000 Imperial Gallons
No. of Accounts: n/a
– 0 Pay Stations
– 0 Reverse Osmosis Plants
Andros
Though it is generally flat and low lying Andros is actually the fifth largest island in the wider Caribbean area. Despite its size Andros has a very small population and wonderful environmental features. With miles and miles of pine forest, the world’s largest concentration of untouched blue holes, a complex network of creeks, lakes, and marshes, the second largest coral reef in the western hemisphere, Andros is also the Bahamian island that is best endowed with freshwater. Saline creeks meander across the island from coast to coast separating North Andros, from Wood Cay, Mangrove Cay and South Andros. The W&SC provides water supplies to all communities in North Andros, and Mangrove Cay, and most of South Andros, using the natural resource, and for 35 years shipped water to New Providence where natural resources were lacking. The main operational base in Andros is located in Nicholl’s Town with substations in Fresh Creek, and the Kemp’s Bay complex.
Daily Water Production: 488,000 Imperial Gallons
No. of Accounts: 2,400
– 5 Pay Stations
– 0 Reverse Osmosis Plants
New Providence
This heavily populated island includes the capital Nassau. The W&SC provides piped water to most sectors of the island, most of which is provided by means of reverse osmosis desalination. Some wellfields in the western end of the island are still in use however these are gradually being phased out to be replaced by more reliable and better quality water. There are private suppliers in New Providence, like Atlantis on Paradise Island. The W&SC system is rapidly being expanded to meet the needs of growing demands, and new developments. Customer service is provided by the main office on Thompson Blvd. but payments can be made at most commercial banks, via the internet, or by mail.
Daily Water Production: 11.8 Million Imperial Gallons
No. of Accounts: 41,500
– 1 Pay Stations
– 0 Reverse Osmosis Plants
Eleuthera / Harbour Island
Beautiful Eleuthera consists of rolling hills and valleys interspersed with shallow lakes and ponds and large areas of natural coppice. The coast lines alternate from steep rocky cliffs to amazing beaches. This island has had a fascinating history which includes that of the Eleutherian Adventurers and the establishment of the first Republic in the New World. Offshore islands like Harbour Island, Spanish Wells, and Royal Island each have their own aspects of historical interest. The W&SC provides water to all sectors of the island, mostly from desalination sources though it is still using the Bogue Wellfield in the north as a natural source of supply. Tarpum Bay’s desalination facility is unique in that it is expected to be powered predominantly by wind energy starting in 2014. If successful, renewable energy could be used at other facilities on the island and elsewhere in The Bahamas. There are offices located in the main settlements like Governor’s Harbour, Rock Sound, Dunmore Town, and Spanish Wells.
Daily Water Production: 1.1 Million Imperial Gallons
No. of Accounts: 5,100
– 5 Pay Stations
– 0 Reverse Osmosis Plants
The Exumas
This exquisite chain of islands with turquoise seas and pristine beaches is a boater’s paradise, and it extends over a distance of 90 miles from Beacon Cay in the north down to Hog Cay in the south. The chain of islands contains the world famous Exuma Cays Land and Sea National Park, formed by an Act of Parliament on July 13th 1959. The W&SC provides water produced by the desalination process of reverse osmosis on Great Exuma, from Rolleville in the north down to Rolle Town in the south, and in Staniel Cay, Black Point, and Farmer’s Cay. The main office and centre of operations is located in George Town.
Daily Water Production: 323,000 Imperial Gallons
No. of Accounts: 1,650
– 1 Pay Stations
– 2 Reverse Osmosis Plants
Cat Island
This hilly island includes many miles of infrequently-visited shoreline with beautiful beaches, and reefs. There is also a rich cultural and historical record which makes Cat Island an interesting place for visitors with both social and environmental interests to explore. At this phase in Cat Island’s development the W&SC only provides water supplied by tanker but service is made available to all sectors of the island. Plans are in place for proper piped supplies to be provided in all the residential communities.
Daily Water Production: 2,000 Imperial Gallons
No. of Accounts: n/a
– 0 Pay Stations
– 0 Reverse Osmosis Plants
Ragged Island
Ragged Island is an arid island with no year-round groundwater source. The W&SC provides desalinated water in Duncan Town.
Daily Water Production: 3,000 Imperial Gallons
– No. of Accounts: 50
– 0 Pay Stations
– 1 Reverse Osmosis Plants
Long Island
The Atlantic coastline of Long Island is spectacular and provides a wonderful contrast to the more tranquil bays and coves on the west side. Being a long thin island with hilly ridges extending from the north all the way to the south, Long Island is not well endowed with freshwater and consequently the W&SC provides most of the water supplied using a desalination plant located in the Mangrove Bush area. There is a small groundwater supply in Simms but this is due to be replaced by another desalination plant. At present the central Long Island supply extends from Greys down to Turtle Cove in the south but plans are in place to extend this system to Salt Pond in the north and to Clarence Town in the south. The W&SC also provides a tanker service which delivers water to all sectors of the island. Because Long Island has a low rainfall the tanker service is kept very busy for most of the year. Customer service is provided from an office in Mangrove Bush.
Daily Water Production: 101,000 Imperial Gallons
No. of Accounts: 650
– 0 Pay Stations
– 1 Reverse Osmosis Plants
Rum Cay
N/A
Daily Water Production: 1,000 Imperial Gallons
No. of Accounts: n/a
– 0 Pay Stations
– 1 Reverse Osmosis Plants
San Salvador
San Salvador is characterized by the hills and lakes that dominate the centre of the island. The shorelines have many picturesque bays with white sandy beaches, and these as well as several features of historical interest, like Columbus’ Landfall, make the island interesting to visitors. Fishing and diving are popular activities, and the Gerace Research Station also brings many students and scientists to the island. Water is provided by the W&SC using a desalination plant located near to Cockburn Town, where there is an office for customer service.
Daily Water Production: 89,000 Imperial Gallons
No. of Accounts: 300
– 1 Pay Stations
– 1 Reverse Osmosis Plants
Long Cay
These pristine islands are very much as they have been for the last two hundred years though their populations are actually now a lot smaller than they were in the 1800s, and in the days of the salt industry, and sponging. They are generally well endowed with coppice forests, and feature many beautiful coves, bays, and headlands. Christopher Columbus dubbed these islands as “the fragrant islands”. The shallow waters they enclose, known as the Bight of Acklins, is reportedly one of the best bonefishing locations in the world. The W&SC provides water to the Salina Point, and Snug Corner areas, using reverse osmosis sources, and also operates a small plant on Long Cay. Groundwater resources are used to supply Colonel Hill, Lovely Bay, and Chesters.
Daily Water Production: 1,000 Imperial Gallons
No. of Accounts: n/a
– 0 Pay Stations
– 1 Reverse Osmosis Plants
Crooked Island
These pristine islands are very much as they have been for the last two hundred years though their populations are actually now a lot smaller than they were in the 1800s, and in the days of the salt industry, and sponging. They are generally well endowed with coppice forests, and feature many beautiful coves, bays, and headlands. Christopher Columbus dubbed these islands as “the fragrant islands”. The shallow waters they enclose, known as the Bight of Acklins, is reportedly one of the best bonefishing locations in the world. The W&SC provides water to the Salina Point, and Snug Corner areas, using reverse osmosis sources, and also operates a small plant on Long Cay. Groundwater resources are used to supply Colonel Hill, Lovely Bay, and Chesters.
Daily Water Production: 2,000
No. of Accounts: n/a
– 0 Pay Stations
– 1 Reverse Osmosis Plants
Acklins
These pristine islands are very much as they have been for the last two hundred years though their populations are actually now a lot smaller than they were in the 1800s, and in the days of the salt industry, and sponging. They are generally well endowed with coppice forests, and feature many beautiful coves, bays, and headlands. Christopher Columbus dubbed these islands as “the fragrant islands”. The shallow waters they enclose, known as the Bight of Acklins, is reportedly one of the best bonefishing locations in the world. The W&SC provides water to the Salina Point, and Snug Corner areas, using reverse osmosis sources, and also operates a small plant on Long Cay. Groundwater resources are used to supply Colonel Hill, Lovely Bay, and Chesters.
Daily Water Production: 26,000
– No. of Accounts: 150
– 0 Pay Stations
– 1 Reverse Osmosis Plants
Mayaguana
Mayaguana remains largely undeveloped though it features miles of white-sand beach, and healthy off-shore coral reefs. A simple well field system provides water to Pirates Well and Betsey Bay, and plans are in place to replace this by a reverse osmosis source, which will also supply the community of Abrahams Bay.
Daily Water Production: 14,000 Imperial Gallons
No. of Accounts: n/a
– 0 Pay Stations
– 0 Reverse Osmosis Plants
Inagua
This large low-lying island is probably the most arid in the Bahamas, and as a consequence lacks appreciable water resources, but supports a viable salt harvesting industry based on natural evaporation processes. The island includes the Inagua National Park which is the home of one of the largest flamingo flocks in the world. Other wild life of interest include wild donkeys and boars, and the Bahama Parrot. The W&SC has to provide water produced by desalination from a plant located in Matthew Town in the same location as its office.
Daily Water Production: 80,000 Imperial Gallons
No. of Accounts: 400
– 1 Pay Stations
– 1 Reverse Osmosis Plants
Grand Bahama Island
N/A
Daily Water Production: n/a
– No. of Accounts: n/a
Grand Bahama Island
Contact: n/a
Phone: n/a
Fax: n/a
Office Hours:
n/a
Abacos
Abaco is the third most populated island in the Bahamas, and this population also includes large numbers of second home owners who visit seasonally from North America and Europe. Its vibrant economy benefits from tourism, wonderful boating, the fishing industry, and various agricultural undertakings. The many isolated communities and off-shore Cays provide a cultural diversity and character that is unique. Picturesque old settlements combine with a hard working fishing communities, and the bustle of busy Marsh Harbour. Pine forests, shallow seas, and many interesting environmental features provide something for most, and there are numerous social events and activities for those that enjoy them. The W&SC provides all communities in mainland Abaco with potable water, generally using groundwater resources, and water is also piped across to Green Turtle Cay. Desalinated water using reverse osmosis is supplied in Moores Island, Grand Cay, and Cherokee Sound. The main office is located in Marsh Harbour with substations in Treasure Cay, and Coopers Town.
Daily Water Production: 2.1 Million Imperial Gallons
– No. of Accounts: 5,300
Marsh Harbour
Contact: Barrington Murphy
Phone: 367-2995
Fax: 367-2993
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Grand Cay (RO)
Contact: Kenedy Lockhart-Russell
Phone: 367-2995
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Treasure Cay
Contact: Costella Lewis
Phone: 365-8936
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Cooper’s Town
Contact: Dennalee Edgecombe
Phone: 365-0093
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Green Turtle Cay
Contact: Andrew McIntosh
Phone: 302-5599
Fax: 328-3896
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Bimini
Internationally famous for its game fishing and with a reputation as a place to relax and enjoy life, in close proximity to the Florida coast, Bimini receives visitors from all over the world despite its small size. Water is provided from a reverse osmosis plant located in North Bimini and a supply is piped by means of an underwater line to South Bimini. The W&SC maintains an office in the north island.
Daily Water Production: 124,000 Imperial Gallons
– No. of Accounts: 450
Alice Town
Contact: Allan Charlton Sr.
Phone: 347-3454
Fax: 347-3457
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Great Harbour Cay
N/A
Daily Water Production: 41,000 Imperial Gallons
No. of Accounts: n/a
N/A
Contact: n/a
Phone: n/a
Fax: n/a
Office Hours:
n/a
Andros
Though it is generally flat and low lying Andros is actually the fifth largest island in the wider Caribbean area. Despite its size Andros has a very small population and wonderful environmental features. With miles and miles of pine forest, the world’s largest concentration of untouched blue holes, a complex network of creeks, lakes, and marshes, the second largest coral reef in the western hemisphere, Andros is also the Bahamian island that is best endowed with freshwater. Saline creeks meander across the island from coast to coast separating North Andros, from Wood Cay, Mangrove Cay and South Andros. The W&SC provides water supplies to all communities in North Andros, and Mangrove Cay, and most of South Andros, using the natural resource, and for 35 years shipped water to New Providence where natural resources were lacking. The main operational base in Andros is located in Nicholl’s Town with substations in Fresh Creek, and the Kemp’s Bay complex.
Daily Water Production: 488,000 Imperial Gallons
No. of Accounts: 2,400
Nicholl’s Town
Contact: Daisy Bowleg
Phone: 329-2025
Fax: 329-2244
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Fresh Creek
Contact: Khalileah Clarke
Phone: 368-2407
Fax: 368-2809
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Morgan’s Bluff
Contact: N/A
Phone: 329-2244
Fax: 369-4675
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Bluff & Congo Town
Contact: Basil Rolle
Phone: 369-4764
Fax: 369-4675
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Mangrove Cay
Contact: Christopher Smith
Phone: 369-0888
Fax: N/A
Office Hours:
Mon – Fri: 9:00am – 5:00pm
New Providence
This heavily populated island includes the capital Nassau. The W&SC provides piped water to most sectors of the island, most of which is provided by means of reverse osmosis desalination. Some wellfields in the western end of the island are still in use however these are gradually being phased out to be replaced by more reliable and better quality water. There are private suppliers in New Providence, like Atlantis on Paradise Island. The W&SC system is rapidly being expanded to meet the needs of growing demands, and new developments. Customer service is provided by the main office on Thompson Blvd. but payments can be made at most commercial banks, via the internet, or by mail.
Daily Water Production: 11.8 Million Imperial Gallons
No. of Accounts: 41,500
Call Centre
Contact: n/a
Phone: 302-5599
Fax: 328-3896
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Eleuthera / Harbour Island
Beautiful Eleuthera consists of rolling hills and valleys interspersed with shallow lakes and ponds and large areas of natural coppice. The coast lines alternate from steep rocky cliffs to amazing beaches. This island has had a fascinating history which includes that of the Eleutherian Adventurers and the establishment of the first Republic in the New World. Offshore islands like Harbour Island, Spanish Wells, and Royal Island each have their own aspects of historical interest. The W&SC provides water to all sectors of the island, mostly from desalination sources though it is still using the Bogue Wellfield in the north as a natural source of supply. Tarpum Bay’s desalination facility is unique in that it is expected to be powered predominantly by wind energy starting in 2014. If successful, renewable energy could be used at other facilities on the island and elsewhere in The Bahamas. There are offices located in the main settlements like Governor’s Harbour, Rock Sound, Dunmore Town, and Spanish Wells.
Daily Water Production: 1.1 Million Imperial Gallons
No. of Accounts: 5,100
Bogue
Contact: Marcus Collins
Phone: 335-1250
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Spanish Wells
Contact: Monique Adderley
Phone: 333-4762
Fax: 333-4756
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Rock Sound/Tarpum Bay
Contact: Therice Thomas
Phone: 334-2680
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Governor’s Harbour
Contact: Anthony Bostwic
Phone: 332-2370
Fax: 332-2371
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Harbour Island
Contact: Andrew Johnson
Phone: 333-2417
Fax: 333-2418
Office Hours:
Mon – Fri: 9:00am – 5:00pm
The Exumas
This exquisite chain of islands with turquoise seas and pristine beaches is a boater’s paradise, and it extends over a distance of 90 miles from Beacon Cay in the north down to Hog Cay in the south. The chain of islands contains the world famous Exuma Cays Land and Sea National Park, formed by an Act of Parliament on July 13th 1959. The W&SC provides water produced by the desalination process of reverse osmosis on Great Exuma, from Rolleville in the north down to Rolle Town in the south, and in Staniel Cay, Black Point, and Farmer’s Cay. The main office and centre of operations is located in George Town.
Daily Water Production: 323,000 Imperial Gallons
No. of Accounts: 1,650
George Town (PS &RO)
Contact: Karen Rolle
Phone: 336-2863/333-2867
Fax: 333-2870
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Black Point (RO)
Contact: Bervin Brown
Phone: 355-3073
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Cat Island
This hilly island includes many miles of infrequently-visited shoreline with beautiful beaches, and reefs. There is also a rich cultural and historical record which makes Cat Island an interesting place for visitors with both social and environmental interests to explore. At this phase in Cat Island’s development the W&SC only provides water supplied by tanker but service is made available to all sectors of the island. Plans are in place for proper piped supplies to be provided in all the residential communities.
Daily Water Production: 2,000 Imperial Gallons
No. of Accounts: n/a
Ragged Island
Ragged Island is an arid island with no year-round groundwater source. The W&SC provides desalinated water in Duncan Town.
Daily Water Production: 3,000 Imperial Gallons
No. of Accounts: 50
Ragged Island (RO)
Contact: Myron Lockhart-Bain
Phone: 344-1508
Fax: n/a
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Long Island
The Atlantic coastline of Long Island is spectacular and provides a wonderful contrast to the more tranquil bays and coves on the west side. Being a long thin island with hilly ridges extending from the north all the way to the south, Long Island is not well endowed with freshwater and consequently the W&SC provides most of the water supplied using a desalination plant located in the Mangrove Bush area. There is a small groundwater supply in Simms but this is due to be replaced by another desalination plant. At present the central Long Island supply extends from Greys down to Turtle Cove in the south but plans are in place to extend this system to Salt Pond in the north and to Clarence Town in the south. The W&SC also provides a tanker service which delivers water to all sectors of the island. Because Long Island has a low rainfall the tanker service is kept very busy for most of the year. Customer service is provided from an office in Mangrove Bush.
Daily Water Production: 101,000 Imperial Gallons
No. of Accounts: 650
Deadman’s Cay (RO)
Contact: Silas Turnquest
Phone: 337-0972
Fax: 337-0927
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Mangrove Bush (PS)
Contact: n/a
Phone: n/a<
Fax: n/a
Office Hours:
n/a
Rum Cay
N/A
Daily Water Production: 1,000 Imperial Gallons
No. of Accounts: n/a
Rum Cay (RO)
Contact: n/a
Phone: n/a
Fax: n/a
Office Hours:
n/a
San Salvador
San Salvador is characterized by the hills and lakes that dominate the centre of the island. The shorelines have many picturesque bays with white sandy beaches, and these as well as several features of historical interest, like Columbus’ Landfall, make the island interesting to visitors. Fishing and diving are popular activities, and the Gerace Research Station also brings many students and scientists to the island. Water is provided by the W&SC using a desalination plant located near to Cockburn Town, where there is an office for customer service.
Daily Water Production: 89,000 Imperial Gallons
No. of Accounts: 300
Cockburn Town (PS & RO)
Contact: Alphege Butler
Phone: 331-2150
Fax: n/a
Office Hours:
n/a
Long Cay
These pristine islands are very much as they have been for the last two hundred years though their populations are actually now a lot smaller than they were in the 1800s, and in the days of the salt industry, and sponging. They are generally well endowed with coppice forests, and feature many beautiful coves, bays, and headlands. Christopher Columbus dubbed these islands as “the fragrant islands”. The shallow waters they enclose, known as the Bight of Acklins, is reportedly one of the best bonefishing locations in the world. The W&SC provides water to the Salina Point, and Snug Corner areas, using reverse osmosis sources, and also operates a small plant on Long Cay. Groundwater resources are used to supply Colonel Hill, Lovely Bay, and Chesters.
Daily Water Production: 1,000 Imperial Gallons
No. of Accounts: n/a
Long Cay (RO)
Contact: n/a
Phone: n/a
Fax: n/a
Office Hours:
n/a
Crooked Island
These pristine islands are very much as they have been for the last two hundred years though their populations are actually now a lot smaller than they were in the 1800s, and in the days of the salt industry, and sponging. They are generally well endowed with coppice forests, and feature many beautiful coves, bays, and headlands. Christopher Columbus dubbed these islands as “the fragrant islands”. The shallow waters they enclose, known as the Bight of Acklins, is reportedly one of the best bonefishing locations in the world. The W&SC provides water to the Salina Point, and Snug Corner areas, using reverse osmosis sources, and also operates a small plant on Long Cay. Groundwater resources are used to supply Colonel Hill, Lovely Bay, and Chesters.
No. of Accounts: n/a
Crooked Island (RO)
Contact: n/a
Phone: n/a
Fax: n/a
Office Hours:
n/a
Acklins
These pristine islands are very much as they have been for the last two hundred years though their populations are actually now a lot smaller than they were in the 1800s, and in the days of the salt industry, and sponging. They are generally well endowed with coppice forests, and feature many beautiful coves, bays, and headlands. Christopher Columbus dubbed these islands as “the fragrant islands”. The shallow waters they enclose, known as the Bight of Acklins, is reportedly one of the best bonefishing locations in the world. The W&SC provides water to the Salina Point, and Snug Corner areas, using reverse osmosis sources, and also operates a small plant on Long Cay. Groundwater resources are used to supply Colonel Hill, Lovely Bay, and Chesters.
Daily Water Production: 26,000
No. of Accounts: 150
Snug Corner (RO)
Contact: Kenwood Collie
Phone: 344-3690
Fax: 337-0927
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Mayaguana
Mayaguana remains largely undeveloped though it features miles of white-sand beach, and healthy off-shore coral reefs. A simple well field system provides water to Pirates Well and Betsey Bay, and plans are in place to replace this by a reverse osmosis source, which will also supply the community of Abrahams Bay.
Daily Water Production: 14,000 Imperial Gallons
No. of Accounts: n/a
Mayaguana
Contact: n/a
Phone: n/a
Fax: n/a
Office Hours:
n/a
Inagua
This large low-lying island is probably the most arid in the Bahamas, and as a consequence lacks appreciable water resources, but supports a viable salt harvesting industry based on natural evaporation processes. The island includes the Inagua National Park which is the home of one of the largest flamingo flocks in the world. Other wild life of interest include wild donkeys and boars, and the Bahama Parrot. The W&SC has to provide water produced by desalination from a plant located in Matthew Town in the same location as its office.
Daily Water Production: 80,000 Imperial Gallons
No. of Accounts: 400
Inagua (PS & RO)
Contact: Theodora Kelly
Phone: 339-1600
Fax: 339-2088
Office Hours:
Mon – Fri: 9:00am – 5:00pm
Contact Information
#38 University Drive
P.O. Box N-3905
Tel: 242-302-5500
Nassau, Bahamas
Email: info@wsc.com.bs
Monday – Friday, 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 3:00 PM
The Mall At Marathon
Tel: 242-394-0157 or 242-394-0155
Monday-Friday, 9:00 AM – 6:00 PM
Saturday, 8:30 AM – 3:00 PM
WSC Call Centre
Email: help@wsc.com.bs
Tel: 242-302-5599
24 / 7
Sunday Closed
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38 University Drive E. George Moss Bldg., Box N-3905 Nassau, Bahamas