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ONLINE COMPLAINTS FORM

It is important to the Corporation that all of our customers are satisfied with our services. In the event that you encounter any problems with our services and wish to raise a complaint please take a few moments to complete and submit the Complaints Form below.

WATER & SEWERAGE CORPORATION

87 THOMPSON BLVD.

P. O. BOX N-3905

NASSAU, BAHAMAS

“COMMITTED TO GROWTH, COMMITTED TO QUALITY”

Telephone: (242) 302-5599	24 HOURS EMERGENCY LINE: (242) 325-0505
Complaints Email: wscomplaints@wsc.com.bs	BUSINESS OFFICE FAX: (242) 328-3896
FAMILY ISLANDS TOLL FREE NUMBER: 1-242-300-0150

REQUESTS/COMPLAINT FORM

This form is intended strictly for the electronic documentation of your complaint or request for service to us. After submitting your complaint or request, you should receive an acknowledgement or answer within two (2) business days.

Email Delivery To:

Tracking Ticket No.

Today’s Date: (Enter date as mm/dd/yyyy)

CHOOSE FROM THE FOLLOWING REQUESTS/ COMPLAINTS LISTING:

SEWER SERVICE REQUEST:

SEWER SERVICES COMPLAINTS :

WATER SERVICE REQUEST:

WATER SERVICE COMPLAINTS :

WATER QUALITY- ODOR/DISCOLORED

WATER PRESSURE

NO WATER

WSC’s ACCOUNT NUMBER

ACCOUNT CLASS

LAST NAME		FIRST NAME
BUSINESS NAME

ACCOUNT HOLDER (REQUIRED)

HOME TELEPHONE No.		FAX No.
CALL BACK No. (if different)		CELL PHONE No.
E-MAIL ADDRESS:

(Please provide directions in the event that a visit is required)
CUSTOMER STREET ADDRESS or LOCATION OF COMPLAINT (if different)
House/Building No.	Street Name.
Landmark.
Subdivision	Color	No. of storey

SETTLEMENT : ISLAND:

BEST TIME TO CONTACT YOU

Enter the code exactly as you see it in the image:-
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Not all types of service requests are available on this form. If you do not see the type of service, you require or have any other questions, please call us at 242-302-5599.

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