242-302-5599
Toll Free 1-242-300-0150
P.O. Box N-3905
Nassau, Bahamas
Emergency Notifications arrow

News Headlines

9/12/2017 WSC Operational Update 2 Following the Passage of Hurricane Irma
Hurricane Irma PR Update No. 4 - Tuesday September 12, 2017, 1:00 PM
9/10/2017 WSC Operational Update Following the Passage of Hurricane Irma
Hurricane Irma PR Update No. 3 - Sunday September 10, 2017, 4:00 PM
9/9/2017 WSC Initial Assessment as Hurricane Irma Exits The Bahamas
Hurricane Irma PR Update No. 2 - Saturday September 09, 2017, 12 Noon
9/7/2017 WSC Preparedness for Hurricane Irma
PR Update No. 1 - Wednesday September 06, 2017, 11.00 AM
Evacuation of The Southern Bahamas
11/11/2016 WSC Signs Contracts to Rehabilitation of Small Pumping Station and Related Works

Water & Sewerage Support - Complaints Form

WSC is here to serve you with excellence. We value your feedback. Sharing your challenging experiences with your water and sewer issues helps us to improve our service and your overall experience with the company.

 
If you require immediate assistance and direct human contact, dial 302-5599 for Customer Service in Nassau. From the Family Islands call our toll free line at 1-242-300-0150

 
For online support complete the electronic form below.

 

Tracking Information
WATER & SEWERAGE CORPORATION
CUSTOMER SERVICES DEPARTMENT
SERVICE REQUEST FORM
“COMMITTED TO GROWTH, COMMITTED TO QUALITY”

This form is intended strictly for the electronic documentation of your complaint or request for service to us. After submitting your complaint or request, you should receive an acknowledgement or answer within two (2) business days.

Email Delivery To
Tracking Ticket No. 
Today’s Date:   (Enter date as mm/dd/yyyy)
Complaint Information
CHOOSE FROM THE FOLLOWING REQUESTS/ COMPLAINTS LISTING:
Sewer Service Request:   Sewer Services Complaints :  
Water Service Request:   Water Service Complaints :  
 Water Quality- Odor/Discolored
 Water Pressure
 No Water
Account Information
WSC’s ACCOUNT NUMBER 
Account Class 
Last Name First Name
Business Name
Account Holder (Required) 
Home Telephone No. Fax No.
Call Back No. (if different) Cell Phone No.
E-mail Address:
Address Information
(Please provide directions in the event that a visit is required)
Customer Street Address or Location Of Complaint (if different)
House/Building No.   Street Name.  
Landmark.  
Subdivision  Color  No. of storey 
Settlement :         Island:    
Best Time To Contact You    
Enter the code exactly as you see it in the image:

Not all types of service requests are available on this form. If you do not see the type of service, you require or have any other questions, please call us at 242-302-5599.

 

All users of this website agree to be bound by the Terms of Use Policy
© 2012 Water and Sewerage Corporation. Created and Maintained by WSI