WSC Business Plan
In 2009, a Water & Sanitation Sector Strategic Plan was developed with grant financing from the Inter-American Development Bank (IDB) and included updating previous WSC Business Plans.
Four (4) factors were identified as responsible for WSC’s poor financial condition:
- Increased cost of service due to greater reliance on desalination, which is the most reliable, and highest quality supply source, but it is more expensive than groundwater
- No Tariffs increase since 1999
- Decreasing capital expenditures as Government subsidies used to cover increasing operating losses
- Non-Revenue Water (NRW ) volume high and increasing (especially in NP).
The operational and structural improvements necessary to achieve financial and operational sustainability were identified as follows:
- Decrease NRW in New Providence (NP)
- Improve staffing efficiency via organization restructuring (reduce the no. of staff per 1000 connections)
- Replace barging with desalination, as action in December 2011.
- Improve service an efficiency, then increase tariffs
- Implement customer win-back strategy as performance improves and recommended legal reform is implemented.
- Upgrade the legal and regulatory framework
- Develop multi-year performance agreements (Government and WSC) that provide specific forecast of investments and results/performance to be achieved
- Increase private sector participation through outsourcing and other options
Continue Reading the WSC Business Plan, Our Action Plan and Anticipated Benefits